Outsourcing is essentially a scaleable means of extending the IT department to meet ever changing technology needs.

Whilst technology is moving at such an alarming rate it is often difficult to stay ahead of the game both in terms of equipment and staff. Staff training and development is time consuming and costly and once trained, staff are prime targets for other companies with similar technical needs.

ARWISE outsourcing contracts are available for terms from one day a month to 24 hours a day 7 days a week. A designated Account Manager and Technical Account Manager will ensure a high quality of service throughout the contract term and constant point of contact for all queries and issues.

Benefits of Choosing ARWISE as your Outsourcing Partner:

Thank you for considering Arwise technology services for your business IT support needs. Arwise technology support services help ensure your success. Arwise technology services provide both on-site and remote network support. Choose from the support options below and contact our sales team at 1-888-960-1110 for pricing information. Service is also available after hours and weekends.

Fixed project price: Pay a fixed fee for the life of the project. Once we get project specifications, we provide you with a fixed quote. We will set up consultation appointment with you to better understand your underlying computer consulting needs before proposed project presentation.

Block support price: Pay a fixed fee for support based on agreeable fixed hours. This time can also be used for assistance with actually using software and hardware.

Small business owners usually don't have the resources as larger companies. This technical support package targets these small business owners so they can have the technical support needed to be able to compete in today's tough market.

Our premier service the complete IT solution is exactly that - complete. With just one company to contact, it removes the risk of being passed from pillar to post whenever a problem arises. It is a pro-active service, where your essential equipment is remotely monitored and corrective action taken prior to a minor issue becoming a major problem. In addition to remotely helping whenever a request is received, you benefit from visits for us to meet users and investigate any issues.

Software companies regularly release a variety of security fixes and patches, installation of which is often critical to avoid disruption and potential security problems. The installation of these - for both Windows and other applications and utilities - is also included in the service.

Ad-hoc support price: Pay for services as required. Availability cannot be guaranteed (priority is given to customers with block support contract).

Arwise's services are always designed around the customer and we recognize that some businesses prefer their IT to be looked after not under contract, but in a less defined relationship. We would be equally delighted to help and so offer our Ad-hoc (Pay-As-You-Go) service for your support.

Arwise can be used as your one-stop shop for all things IT and you would benefit from our superlative customer service, technical abilities and quality products.

Although Ad-hoc support is, by its very nature, reactive rather than pro-active, you would still receive a service that goes beyond that which is normally available.

If Arwise were to be fortunate enough to provide you with Pay-As-You-Go support on a regular basis, you benefit even more as we inevitably learn more about the ways your IT and business work together and can offer advice on how IT can better work for you.